We have seen many high profile firms in distress because they have violated Wrigley’s aphorism. The principle has been around for many years in many guises. I have supplied two of my favourites below.
‘A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong -- that's healthy’ Robert Townsend
‘The things we fear most in organizations -- fluctuations, disturbances, imbalances -- are the primary sources of creativity’ Margaret J Wheatley.
This aphorism is linked to ‘G’.
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